The dismissal letter acts as formal and written confirmation of the decision to terminate someone’s employment contract. It should be used to avoid misunderstandings or uncertainty by setting out the reasons for the termination, among other important details. The dismissal letter can also help to manage legal risk by showing you have followed a fair and lawful dismissal procedure.
In this guide, we outline the legal obligations on employers to ensure a dismissal is fair and what a dismissal letter should include.
By virtue of section 92 of the ERA 1996, any employee who has been continuously employed by you for two years or more on the effective date of termination will be entitled to a written statement, giving particulars of the reasons for their dismissal, regardless of whether the employment contract is terminated with or without notice. The statutory right to a dismissal letter will be triggered upon the employee’s reasonable request for one, in response to which you should provide the letter within 14 days of that request.
In circumstances where an employee is legally entitled to a dismissal letter, but you fail to provide one or, alternatively, the reasons given are inadequate or arguably untrue, by reason of section 93 of the ERA 1996 the employee may bring a complaint before the employment tribunal. It is open to the tribunal to make a declaration as to what it finds your reasons were for dismissing the employee, and that you pay to the employee a sum equal to the amount of two weeks’ pay.
Outside of the statutory requirement, some employment contracts may also contain provisions requiring dismissal to be notified in writing.
However, while it may not always be a legal requirement to confirm dismissal in writing, there are several reasons why it is advisable to do so.
First, a dismissal letter provides clarity that the employee has in fact been dismissed. Verbal dismissals can result in misunderstandings as to what was said and communicated. A written statement of dismissal will remove the risk of any such misunderstandings as to the employee’s status.
Stating the grounds for dismissal can help to prove that a fair and lawful dismissal procedure has been followed.
It is also important to have a formal record of the effective date of termination, for example, to calculate final pay.
A well drafted letter will also include more practical information relating to the employee’s exit and post-employment obligations, covering details such as returning company property, entitlement to pay in lieu of notice and what will happen with any outstanding or owed holiday pay.
In the event that you have made a decision to dismiss, having followed any relevant procedures and otherwise acted reasonably in all the circumstances, you will need to provide the employee with a dismissal letter. In particular, the employee must be notified in writing of the reasons for their dismissal, their period of notice, if any, and the effective date of termination of their contract.
Although the contents of a dismissal letter will very much depend upon the nature of the dismissal, the reason(s) behind the decision to dismiss and the manner in which the dismissal is to take place, for example, with immediate effect or on notice, the letter should always include the following:
The reason for your decision to dismiss Clearly set out the reason(s) for the dismissal, with reference to any factual circumstances. However, you must be careful not to disguise the real reason for dismissal in an attempt to bolster any defence to an unfair dismissal claim as this, in itself, may give rise to allegations of unfairness.
The factors that formed the basis of your decision Explain what factors were taken into account in making any decision to dismiss, including any factors that were disregarded. This could include, for example, any live written disciplinary warnings or any mitigating circumstances. In particular, you should explain why dismissal was considered the most appropriate course of action, over and above any alternatives to dismissal.
The process that you followed in reaching your decision Explain the process that was followed in reaching your decision to dismiss including, for example, any investigation and disciplinary hearing or, in the context of redundancy or other forms of group dismissals, any consultation process that has taken place.
The extent of any notice period Make it clear whether or not the employer is required to work their notice period, or if s/he will be paid in lieu of notice. In the case of summary dismissal, termination of the employment contract will take place with immediate effect, typically from the date of the disciplinary hearing or dismissal letter.
The effective date of termination of the employment contract Set out the date upon which the employment contract will come to an end, not least to help to clarify the date upon which any final salary and holiday pay will be calculated. You should also include any other practicalities, such as when the employee can expect to receive their P45 and the arrangements for the return of any company property.
The employee’s right to appeal Notify the employee of their right to appeal any decision to dismiss, including the appeals procedure and who to notify of any request for an appeal, allowing for a reasonable timeframe within which to do this.
In the event that your dismissal letter does not include the right information, it may well harm your ability to defend any claim for unfair dismissal in due course. In particular you should bear in mind that the contents of this letter will be scrutinised by an employment tribunal if a claim is made following termination of the employment contract.
Moreover, by completely failing to document the reasons for your dismissal, this, in itself, is likely to suggest that a fair process has not been followed. It will also potentially expose you to an adverse inference that any reason advanced before the tribunal in defence of any claim for unfair dismissal is not in fact the real reason for the dismissal.
The dismissal letter is your opportunity not only to notify the employee of why and when their contract will come to an end, but also to demonstrate a fair reason for deciding to dismiss, as well as the fair process you have followed in reaching that decision. In this way, you can avoid any avoid misinterpretations or disputes arising at a later date.
Any delay on providing the employee with the dismissal letter could also have a negative impact on the fairness of the whole process. As such, once the decision to dismiss has been made, it is important to send the letter as soon as possible.
By using a pre-constructed template that highlights what information is needed within a dismissal letter, you can feel more confident that all the necessary content has been included, albeit this will still need to be tailored to the facts of your case.
Below is a sample template letter for summary dismissal for gross misconduct:
[Insert date of the letter]
Dear [name of employee],
I am writing to confirm the decision taken during your disciplinary hearing on the [insert date of hearing] to summarily dismiss you for gross misconduct. Further, I can confirm that the decision to dismiss was made with immediate effect, from that date, without notice or pay in lieu of notice.
As such, in accordance with that decision, your last date of employment with [insert name of the organisation] was [insert date of termination].
That said, you remain bound by any post-termination confidentiality obligations and restrictive covenants, until these expire under the terms of your contract of employment.
The decision to dismiss was made following a full investigation and disciplinary hearing in which you were given an opportunity to respond to the allegations of gross misconduct, namely that on [insert date and time] you were witnessed physically assaulting a work colleague on company premises.
As such having reviewed the witness evidence and, further, having reviewed the CCTV footage, that allegation has been proven against you, resulting in the decision to summarily dismiss you.
In accordance with the company’s written disciplinary procedure, you are entitled to appeal this decision. If you wish to appeal this decision you must do so by setting out your reasons in writing and sending these to [insert name of appeal contact] at [insert address details] by [insert date].
As an employer facing the possibility of an unfair dismissal claim, it is important to note that in the event of any uncertainty when drafting a dismissal letter, expert legal advice should always be sought from an employment law specialist.
Moreover, wherever possible, expert advice should be sought prior to making any decision to dismiss to ensure that, at all times, you follow a fair and lawful procedure, as well as to explore all potential alternative options to dismissal.
By law, an employee has a right not to be unfairly dismissed by their employer. As such, in order to fairly dismiss an employee you must have a genuine and valid reason to do so, otherwise run the risk of facing an unfair dismissal claim before an employment tribunal.
By virtue of section 98 of the Employment Rights Act (ERA) 1996, a valid reason for a fair dismissal can include any of the following:
The right of an employer under s.98 ERA to fairly dismiss an employee for ‘some other substantial reason’ (SOSR) is a statutory catch-all provision allowing an employer to decide on dismissal where no other potentially fair reasons apply.
In theory, the SOSR provision can cover a wide variety of situations and, as such, can be a useful tool for employers in justifying dismissal in somewhat unusual scenarios, although whether or not the reason for dismissal falls within its scope will depend upon the facts of each case.
Common examples of where ‘some other substantial reason’ could be used to justify a dismissal include the following:
In most cases an employee can only claim unfair dismissal if they have worked for you for a qualifying period of no less than two years, unless they are claiming for an automatically unfair reason for which no length of service is required.
An automatically unfair reason could include, for example, where an employee has been dismissed for a reason relating to their pregnancy or maternity, or for taking time off to care for dependants, although this list is not exhaustive.
Even in circumstances where you can demonstrate that you have a genuine and valid reason for dismissal, you must still be able to show that you followed a fair procedure, and the decision to dismiss was reasonable in all the circumstances.
There is no statutory definition of ‘reasonableness’, although in any dismissal scenario, certain basic requirements must be met. In particular, to be deemed to have acted reasonably, an employer must have:
What constitutes a fair dismissal procedure will depend upon the circumstances of the case. It may not be practicable for all employers, having regard to the size of their business or the resources available, to take the same steps in investigating and dealing with dismissal although, as an absolute minimum, the procedural steps set out above should be complied with, where at all possible.
As employment law specialists, we can assist if you have any queries relating to employee dismissals and disciplinaries, such as drafting dismissal letters. Speak to our experts today for specialist employer advice.
Lawful dismissals are by reason of the following: Conduct/Misconduct; Capability/Performance; Redundancy; Statutory Illegality; Some Other Substantial Reason.
Put simply, the dismissal letter should set out in clear and specific terms the reasons for the dismissal and the date the employment contract will be terminated.
Dismissal could be deemed unlawful if the employer did not have fair reason to dismiss or if they failed to follow a fair and lawful process in dismissing the employee.
Last updated: 1 April 2023
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The matters contained in this article are intended to be for general information purposes only. This article does not constitute legal advice, nor is it a complete or authoritative statement of the law, and should not be treated as such. Whilst every effort is made to ensure that the information is correct at the time of writing, no warranty, express or implied, is given as to its accuracy and no liability is accepted for any error or omission. Before acting on any of the information contained herein, expert legal advice should be sought.