MEDICARE PROVIDER ENROLLMENT PRINT-FRIENDLY VERSION

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Physicians, non-physician practitioners (NPPs), physician organizations, and non-physician organizations don’t pay an application fee.

Institutional providers and suppliers like Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) suppliers, Opioid Treatment Programs (OTPs), and Medicare Diabetes Prevention Program (MDPP) suppliers, in general, pay an application fee when enrolling, re-enrolling, revalidating, or adding a new practice location.

Verify which providers pay a fee and when, using the Application Fee Requirements for Institutional Providers.

Application Fee Amount

The enrollment application fee sent January 1, 2021, through December 31, 2021, is $599.

For more information, refer to the Medicare Application Fee webpage.

How to Pay the Application Fee ⤵

Whether you apply for Medicare enrollment online or use the paper application, you must pay the application fee online:

Hardship Exception ⤵

You may request a hardship exception when submitting your Medicare enrollment application via either PECOS or CMS paper form. You must submit a written request with supporting documentation with your enrollment that describes the hardship and justifies an exception instead of paying the application fee. CMS grants exceptions on a case-by-case basis.

MACs don’t process applications without the proper application fee payment or an approved hardship exception.

NOTE

If you don’t pay the fee or submit a hardship exception request, your MAC sends a letter allowing you 30 days to pay the fee. If you don’t pay the fee on time, the MAC may reject or deny your application or revoke billing privileges as appropriate.

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ENROLLMENT

Health care providers must enroll in the Medicare Program to get paid for providing covered services to Medicare patients. Learn how to determine if you’re eligible to enroll and how to do it.

Who Are Institutional Providers? ⤵

Medicare lists institutional providers on the Medicare Enrollment Application: Institutional Providers (Form CMS-855A). Institutional providers include:

* OTPs are institutional providers and pay an application fee; however, they use Form CMS-855B to enroll.

Who Are Part B Suppliers? ⤵

Physicians, Non-Physician Practitioners (NPPs), clinics/group practices, and specific suppliers who can enroll as Medicare Part B providers, defined in enrollment Forms CMS-855I and CMS-855B.

Who Is an NPP?

NPPs include nurse practitioners, clinical nurse specialists, and physician assistants who practice with or under the supervision of a physician.

Physicians/NPPs/Suppliers (Form CMS-855I)

Clinics/Group Practices and Specific Suppliers (Form CMS-855B)

Medicare Diabetes Prevention Program (MDPP) Suppliers

MDPP suppliers must use Form CMS-20134 to enroll in the Medicare Program.

If you don’t see your provider type listed, contact your MAC’s provider enrollment center before submitting a Medicare enrollment application. For your state’s MAC contact information, refer to the Medicare Fee-For-Service Provider Enrollment Contact List.

Provider and Supplier Organizations ⤵

Medicare provider and supplier organizations have business structures, such as corporations, partnerships, Professional Associations (PAs), or Limited Liability Companies (LLCs) that meet the “provider” and “supplier” definitions. Provider and supplier organizations don’t include organizations the IRS defines as sole proprietorships.

Examples of provider and supplier organizations include:

You must have a provider or supplier Employer Identification Number (EIN) to enroll in Medicare. An EIN is the same as the provider or supplier organization’s IRS-issued Taxpayer Identification Number (TIN).

Sole Proprietorships and Disregarded Entities

For more information about “sole proprietorships” and “disregarded entities,” refer to the Medicare Program Integrity Manual Chapter 15, Section 15.2 (A) and 15.5.5 (5)(i), respectively.

Decide If You Want to Be a Medicare Part B Participating Provider ⤵

Medicare “participation” means you agree to accept claims assignment for all Medicare-covered services to your patients. By accepting assignment, you agree to accept Medicare-allowed amounts as payment in full. You may not collect more from the patient than the Medicare deductible and coinsurance or copayment. The Social Security Act says you must submit patient Medicare claims whether you participate or not.

To participate as a Medicare Program provider or supplier, submit the Medicare Participating Physician or Supplier Agreement (Form CMS-460) upon initial enrollment. You’ve 90 days after your initial enrollment approval letter is sent to decide if you want to be a participating provider or supplier. The only other time you may change your participation status is during the open enrollment period, generally from mid-November through December 31 of each year.

Participating Provider or Supplier

Non-Participating Provider or Supplier

Step 1: Get a National Provider Identifier (NPI)

You must get an NPI before enrolling in the Medicare Program. Apply for an NPI in 1 of 3 ways:

  1. Online Application: Get an I&A System user account. Then apply in the National Plan and Provider Enumeration System (NPPES) for an NPI.
  2. Paper Application: Complete, sign, and mail the NPI Application/Update Form (Form CMS-10114) paper application to the address on the NPI Enumerator form. To request a hard copy application, call 1-800-465-3203, TTY 1-800-692-2326, or email customerservice@npienumerator.com.
  3. Bulk Enumeration: Apply for Electronic File Interchange (EFI) access and upload your own comma-separated values (CSV) files.

Not Sure If You Have an NPI?

Search for your NPI on the NPPES NPI Registry.

Multi-Factor Authentication

To better protect your information, CMS started I&A System Multi-Factor Authentication (MFA) for the following 4 public facing applications:

CMS Provider Enrollment Systems:

Institutional providers must choose an I&A System Authorized Official (AO) to work in CMS systems. An AO may authorize I&A Access Managers, surrogates, and Staff End Users (SEUs) to work in CMS systems.

Step 2: Complete the Proper Medicare Enrollment Application

After you get an NPI, you can complete the Medicare Program enrollment, revalidate your enrollment, or change your enrollment information. Before applying, be sure you have the necessary enrollment information. Complete the actions using PECOS or the paper enrollment form.

A. Online PECOS Application

After CMS approves your I&A System registration, submit your PECOS application.

PECOS offers a scenario-driven application. It asks questions to recover the information needed for your specific enrollment scenario. You can use PECOS to submit all supporting documentation. Follow these instructions:

  1. Log in to PECOS.
  2. Continue with an existing enrollment or create a new application.
  3. When PECOS determines your enrollment scenario and you confirm it's correct, it shows the topics for submitting your application. To complete each topic, enter the necessary information.
  4. At the end of the data entry process, PECOS:

When you electronically submit your PECOS application, it’s “locked,” meaning you can’t edit it unless your MAC requests corrections.

Physicians, NPPs, & Other Part B Suppliers ⤵

Enrolling physicians, NPPs, or other Part B suppliers must choose 1 of the application descriptions below. Choose the “Group Member Only” if you’re re-assigning all your benefits to a group practice or clinic.

B. Paper Medicare Enrollment Applications

You may submit the appropriate paper enrollment application if you're unable to use PECOS. Carefully review the paper application instructions to decide which form is right for your practice. The Medicare paper enrollment application collects your information, including the documentation verifying your Medicare Program enrollment eligibility.

NOTE

If you submit a paper application, your MAC processes your approved Medicare Enrollment and creates a PECOS record.

Institutional Providers ⤵ Physicians, NPPs, & Other Part B Suppliers including Opioid Treatment Programs (OTPs) ⤵

Note

Most physicians and NPPs complete Form CMS-855I to begin the enrollment process. If you re-assign your benefits to another entity, such as a medical group or group practice that gets paid for your services, you must complete Form CMS-855R or the associated PECOS enrollment applications.

Certified Providers & State Survey Agency ⤵

After you submit an enrollment application and all required supporting documentation to your MAC, they will send their recommendations to the State Survey Agency and CMS’ Regional Office (RO). The CMS RO decides if specific types of providers meet Medicare enrollment conditions.

After a MAC makes a recommendation, the State Survey Agency or a CMS-recognized Accreditation Organization conducts a survey. Based on the survey results, the agency or organization recommends the RO approve or deny the enrollment (a certification of compliance or non-compliance).

Certain institutional provider types may elect voluntary accreditation by a CMS-recognized Accrediting Organization instead of a State Survey Agency. You must notify the State Survey Agency of the Accrediting Organization’s decision.

The State Survey Agency forwards survey results to the CMS RO Division of Survey & Certification. The CMS RO approves or denies the enrollment application, supporting documentation, and survey results, and works with the Office for Civil Rights to get necessary clearances.

If approved, you must sign a provider agreement.

Electronic Funds Transfer (EFT)

If enrolling in Medicare, revalidating, or making certain changes to their enrollment, CMS requires EFT. The most efficient way to enroll in EFT is to complete the PECOS EFT information section. When submitting a PECOS web application:

Step 3: Respond to MAC Requests for More Information

MACs pre-screen and verify enrollment applications but may need additional information. Respond to information requests within 30 days; otherwise, the MAC may reject your enrollment.

Your MAC won’t fully process your PECOS enrollment application without your electronic or uploaded signature, application fee (if applicable), and necessary supporting documentation. The effective application enrollment filing date is when the MAC gets your enrollment application.

You can check your PECOS enrollment application status 2 ways:

  1. Log in to PECOS and click the “View Enrollments” link. In the “Existing Enrollments” section, find the application. The system shows the application status.
  2. To see your enrollment status without logging in, go to the PECOS homepage and under “Helpful Links” click “Application Status.”

When your MAC approves your application, it switches the PECOS record to an “approved” status and sends you an approval letter.

Provider Enrollment Site Visits

In 2011, CMS implemented a site visit verification process using a National Site Visit Contractor (NSVC). A site visit is a screening to prevent questionable providers and suppliers from enrolling or staying enrolled in the Medicare Program. The NSVC conducts unannounced site visits for all Medicare Part A and B providers and suppliers, including DMEPOS suppliers. The NSVC may conduct an observational site visit or a detailed review to verify enrollment-related information and collect other details based on pre-defined CMS checklists and procedures.

During an observational visit, the inspector has minimal contact with the provider or supplier and doesn’t hinder the facility’s daily activities. The inspector may take facility photographs as part of the site visit. During a detailed review, the inspector enters the facility, speaks with staff, takes photographs, and collects information to confirm the provider’s or supplier’s compliance with CMS standards.

Inspectors performing site visits will carry a photo ID and a CMS-issued signed letter of authorization the provider or supplier may review. If the provider or its staff want to verify CMS ordered a site visit, contact your MAC.

Make your office staff aware of the site visit verification process. An inspector’s inability to perform a site visit may result in your Medicare enrollment application denial or Medicare billing privileges revocation.

Step 4: Use PECOS to Keep Enrollment Information Up to Date

Report a Medicare enrollment change using PECOS. Providers and suppliers must report a change of ownership or control, a change in practice location, and final adverse legal actions (such as revocation or suspension of a federal or state license) within 30 days of the change and report all other changes within 90 days of the change.

DMEPOS suppliers must report changes in information on their enrollment application within 30 days of the change.

Independent Diagnostic Testing Facilities (IDTFs) must report changes in ownership, location, general supervision, and adverse legal actions within 30 days of the change and report all other changes within 90 days of the change.

MDPP providers must report changes in ownership including AO or Access Manager, location, coach roster, and adverse legal actions within 30 days, and report all other changes within 90 days of the change.

For more information, refer to MLN Matters Article SE1617.

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PECOS Users

CMS allows various organizations and users to work in their systems. The type of user depends on the individual’s relationship with you and the duties they perform in your practice.

You may choose other users to act for your organization to manage connections and staff, including appointing and approving other system-authorized users. Depending on your professional relationships with other providers, the CMS External User Services (EUS) Help Desk may ask you for additional information for validation.

One Account, Multiple Systems

CMS uses several provider enrollment systems. Organizational providers and suppliers must use the Identity & Access Management (I&A) System to name an Authorized Official (AO) to work in CMS systems. The I&A System allows you to:

Authorized Officials, Access Managers, Staff End Users and Surrogates

Organizational providers or suppliers must appoint and authenticate an Authorized Official (AO) through the I&A System to work in PECOS for them. That individual must meet the AO regulatory definition. For example, an AO is a chief executive officer, chief financial officer, general partner, chair of the board, or direct owner to whom the organization allows legal authority to enroll in the Medicare Program.

Respond to your employer’s AO invitation or initiate the request yourself. After you're the confirmed AO, use PECOS for your provider or supplier organization. As an AO, you're responsible for approving PECOS user system requests to work on behalf of the provider or supplier organization. Regularly check your email and take the requested actions.

AOs may delegate their responsibilities to an Access Manager, who can also initiate or accept connections, and manage staff for their organizations.

NOTE

In 2020, CMS renamed the role “Delegated Official (DO)” to “Access Manager.”

AOs or Acess Managers may invite a Staff End User (SEU) or Surrogate to access PECOS for their organization. Once registered, an SEU or Surrogate may log in to access, view, and modify CMS system information, but they may not represent the practice, manage staff, sign enrollment applications, or initiate or accept connections.

Table 1. User Roles & Responsibilities
Role Represent an Organization Manage Staff Approve or Manage Connections Act on Behalf of Provider in CMS Systems
Individual Provider Yes Yes Yes Yes
Authorized Official (AO) Yes Yes Yes Yes
Access Manager Yes Yes Yes Yes
Staff End User (SEU) No No No Yes
Surrogate No No No Yes

NOTE

CMS recommends using the same I&A System-appointed AO and any PECOS Access Managers. The assigned AO and Access Managers must have the right to legally bind the company, are responsible for approving the system staff, and are CMS approved in the I&A System.

Only AOs can sign an initial organization enrollment application. An Access Manager can sign changes, updates, and revalidations.

For detailed instructions on managing system users, refer to the I&A System Quick Reference Guide.

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PECOS Technical Help

Using the Provider Enrollment, Chain, and Ownership System (PECOS) may require technical support. Knowing which CMS contractor to contact is the first step toward a solution.

Common Problems and Who to Contact

Problem: Navigating or Accessing PECOS Website ⤵

When you experience: system-generated error messages, trouble navigating through PECOS screens, issues accessing PECOS, printing problems, or you have a valid Identity & Access Management (I&A) System user ID and password but can't access PECOS because of malfunction (for example, the website operates slowly or not at all, or a system-generated error message prevents data entry).

NOTE

A system-generated error message doesn't include messages created when you enter data incorrectly or ignore system prompts.

Solution: Contact CMS EUS Help Desk

Find information on common problems, ask a question, or look up previous support history on the External User Services (EUS) website.

Phone: 866-484-8049 (TTY 866-523-4759)

Live Chat: Go to the EUS website screen, and on the right side choose “Live Chat.”

EUS Hours of Operation: Monday–Friday, 6 am–6 pm CT; Saturday–Sunday, closed

Problem: Accessing the PECOS System ⤵

Before you log in to PECOS, you need a valid I&A System user ID and password.

NOTE

Passwords expire every 60 days. You can't log in to the I&A System (and PECOS) until you reset your password. The I&A System tells you the number of days until your password expires. Go to the “My Profile” tab and see the password section. If you attempt to log in to PECOS with an expired password, the system redirects you to the I&A System to reset your password.

Solution: Access I&A System or Contact I&A System Help

The I&A System website lets you create an I&A System user ID and password, change your password, and recover forgotten login information. Additionally, you can access several resources:

On the I&A System website, choose the “Help” button in the upper right corner of any webpage for more information on the topic of that webpage.

Problem: Enrolling in Medicare via PECOS (Non-Technical) ⤵

While using PECOS, you have questions, experience problems enrolling, or need guidance on completing specific sections of the PECOS enrollment application.

Solution: Contact Your Medicare Enrollment Contractor

For detailed enrollment contact information, refer to Medicare Provider Enrollment Contact List or if you have questions, contact your MAC.

Problem: Not Sure Who to Call for a Particular Issue ⤵

Solution: Refer to the CMS Provider Enrollment Assistance Guide

For detailed enrollment contact information, refer to Medicare Provider Enrollment Contact List or if you have questions, contact your MAC.

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PECOS FAQs

What login information do I need before accessing PECOS? ⤵

CMS uses several provider enrollment systems. Specifically, the Identity & Access Management (I&A) System allows you to:

Before completing enrollment in PECOS, you must have an I&A System account. Organizational providers and suppliers must designate an Authorized Official (AO) to work in these systems.

Who can work in PECOS? ⤵

Organizational providers and suppliers must designate a provider enrollment AO to work in CMS systems. These systems include the I&A System, NPPES, and PECOS. The AO may also authorize Access Managers, surrogates, and Staff End Users (SEUs) to use PECOS. Individual providers and suppliers don't require an AO but can authorize surrogates and SEUs to work in PECOS. For more information on registering for an I&A System account or enrolling as an AO, refer to the I&A System Quick Reference Guide and I&A FAQs.

What information do I need before I begin my enrollment in PECOS? ⤵

Use the same information to enroll in Medicare using PECOS as you do for a paper enrollment application. If you don't have an I&A System account, create your user name and password. Use your user name and password to log in to NPPES to register for an NPI. All Medicare provider enrollees must have an active NPI.

Not Sure If You Have an NPI?

Search for your NPI on the NPPES NPI Registry.

Based on your provider type, you may also need the following information: